BG
Bernice G

1 reviews | Active since Sept 2018

25 Sept 2019, 13:43

PNP Centurion Mall is a no go

I have never had a dull moment at the PnP in Centurion Mall. The till cue's are always long, you will stand for more than 15min as the cashiers never seem to know what they are doing. You must scream for assistance at the bakery because you just get starred at and ignored if you just stand there. Beggars are always bombarding you while you're shopping begging for bread or money and what can be ****** in your purse. A guy grabbed me by my arm once demanding small change from me. The products im always looking for are never stocked but you will find them at Spar or checkers. I would not wright this review if all this has happened once. I've been working next to Centurion Mall for 7 years and PnP is always my last resort EXCEPT for PNP liquor Centurion Mall, the service there is always amazing but it is frustrating that there is only one cashier available on Friday afternoons when the store is full ( just one authorization needed from a manager and you will wait 30min till they arrive just to get the cue moving)

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Sept 2019, 12:11
Official
Good day Bernice Gerber, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team