MK
MELISSA K

1 reviews | Active since Nov 2010

11 Apr 2026, 11:09

PNP cashier worst in Country.

To PNP Head office or whatever customer care is left.

I want to utter my total disgust as a former customer of PNP to the horrific service your PNP cashier Refilwe Kabi gave me .

The incident happened at your already chaotic PNP branch at Loch Logan, Bloemfontein. FREE State.

Store cash till 5. Time 13:38. Date 10.04. 26.

Store number : 105107 Hendry Srt. Bloemfontein

Miss Kabi has a no emotion face. Not welcoming. Nothing. I greeted her. And repeated my greet. She then greeted me back saying she already greeted me first and I ignored the greeting. I was friendly. But my smile quickly went away.

Not looking me in the eye. Nothing. I then said is it because I am of white ethnic decent that I get treated this way as the customers of other decent to not get respect. Is this a racial issue. Is PNP discriminating? Should I involve more political parties? We are sick of just brushing everything off.

I make a point of greeting. And smiling. She showed no no no way of communicating at all.

She is literally there to sit and collect her salary. Not doing her job. Like our government. Is PNP like our government. It looks like it.

She said her voice is soft and I dit not hear it.

No wonder we go to woolworths looking for better customer service. And even better prices.

PNP, no wonder your share prices are dropping.

My family and friends are making a point for walking past your Store and going to Woolworths. And we are not high income citizens. But for better service we are willing to pay more.

I know customers can be rude , but Refilwe threw it right back in my face

I will never, ever Ever enter a pnp ever. And this won't even bother you.

She will probably not even be notified about this. As you look at the store and the staff who are rude and disrespectful.

PNP you are joining our ANC government of neglect, power abuse and horrible service. You have joined the ranks of Shoprite .

Well done.

We know nothing would come of this as Refilwe literally showed me yesterday. The Customer is nothing.

Shame on you PNP

The writing is on the wall. You are heading for all fall. Your store reflects the site it occupies. LOCH Logan is going down and so are you.

We went upstairs to Woolworhts and had an amazing experience.

I repeat, I know know nothing will be done about his as she will just go on as she does forever.

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