SG
Sammy G
1 reviews | Active since Dec 2011
07 Nov 2015, 19:48
PnP Brand Fresh Cream
PnP advertised Fresh Cream in the media (national television). Obviously wanting to grab a bargain I went to PnP by public transport. Upon my arrival I was then told by the C***** agent and the PnP management that the stock has not arrive yet. Apparently a few customers were turned away. I am sure this was a good bargain by PnP as they attracted customers to their store that tantamount to misleading advertising. How can you advertise but stock arrive AFTER customers. Most of these customers I am sure had to make do with some other shopping at PnP,<br> <br> A R30 went to waste not to mention the waste of time and energy.<br> <br> Unhappy customer.
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Replies (1)Pick n Pay's replyOfficial
09 Nov 2015, 08:30Hello sammyg4,
Please accept our apologies for this out of stock situation, and for your inconvenience.
I have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this out of stock situation, and for your inconvenience.
I have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply09 Nov 2015, 08:30
Official
Hello sammyg4,
Please accept our apologies for this out of stock situation, and for your inconvenience.
I have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this out of stock situation, and for your inconvenience.
I have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
