CR
Corne R

1 reviews | Active since Dec 2014

10 May 2015, 17:23

PnP Brand Cheese Mess!

It has happened to me 3 times now that I buy the PnP brand cheese, well within its sell-by date, that is unsatisfactory. Twice I have been back to the store at Park Meadows shopping Centre, and discussed it with the store manager, and now I would like this escalated. <br> <br> Every time the cheese has made a mess of my meal, as I used it as the topping on my bake. Twice it was on 4 large pizzas with the PnP mozzarella cheese, today it was on a chicken bake with the PnP cheddar. <br> <br> The cheese does not melt, but goes hard! As it is the topping, it spoils the whole dish. I am now to afraid to buy PnP brand products, as it seems you are selling inferior products under the PnP brand. <br> <br> I want you to refund me ALL my ingredients, and compensate for the electricity I used and effort. <br> <br> i want you to deliver this to my house asap. <br> <br> Contact me to make arrangements.<br> <br> Get an area manager, or national sales or quality control manager to phone me.

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Replies (1)
Pick n Pay
Pick n Pay's reply11 May 2015, 10:58
Official
Hello onmyway247,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor quality of the Cheese.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***