AH
Alicia H

1 reviews | Active since Mar 2013

09 Jan 2020, 11:52

PnP Boardwalk Richards Bay disgusting!

I only give this one star, because there's no option for 0 stars! I bought chicken at PnP, Boardwalk, Richards Bay that was rotten. And this was not the 1st time! There is always a smell hanging in the air, when you past the fridges in the front. I actually wanted fish that day, but when I took a pack out of the freezer, it was soft and you could feel that the fish had defrosted. When I returned the chicken the lady didn't even apologize... The Dep of Health should intervene! People will end up with food poison if they eat your chicken of fish!

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Jan 2020, 13:08
Official
Good day Alicia, 
 
Thank you for taking the time to address your concerns with us. 
 
Please accept our apologies for the poor product quality and inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team