BV
Barend V
1 reviews | Active since Jun 2018
03 Dec 2019, 13:25
PnP bellville store in Cross street
Bellville PnP store in Cross street are of very poor service to they customers. Allowing only 2 sometime 3 tellers to service they customers at the till when line’s are long during peak hours. It been like this for the pass 3 years, management seems not to care about it at all. It a everyday struggle to stand in those line’s and wait your turn. Why don’t you want the customers to visit your store? Then you find 5-8 PnP staff standing around at the management box doing nothing.
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Replies (1)Pick n Pay's replyOfficial
09 Dec 2019, 12:39Good day Baremd ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply09 Dec 2019, 12:39
Official
Good day Baremd ,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
