BV
Barend V

1 reviews | Active since Jun 2018

03 Dec 2019, 13:25

PnP bellville store in Cross street

Bellville PnP store in Cross street are of very poor service to they customers. Allowing only 2 sometime 3 tellers to service they customers at the till when line’s are long during peak hours. It been like this for the pass 3 years, management seems not to care about it at all. It a everyday struggle to stand in those line’s and wait your turn. Why don’t you want the customers to visit your store? Then you find 5-8 PnP staff standing around at the management box doing nothing.

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Replies (1)
Pick n Pay
Pick n Pay's reply09 Dec 2019, 12:39
Official
Good day Baremd ,

Thank you for choosing Pick n Pay.
 
Please accept our apologies for the delay in response and any inconveniences caused to you.
 
We view this incident in a very serious light, we are busy addressing this with our management team.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
Kind regards,
The Pick n Pay Team