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rodney N
1 reviews | Active since Apr 2011
03 Jun 2024, 19:13
PnP asap useless and ***********
Absolutely pathetic, pnp asap, took order at 17:13,kept pushing delivery time, even after store closed, called call centre, only to be told order for supper will only be delivered next morning. Ridiculous no empathy or even goodwill gesture, they just cancelled order. Will never order again and will tell others of this horrid experience.
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Replies (1)
Pick n Pay's replyOfficial
05 Jun 2024, 11:39Hi Rodney,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & for the delay in response to your post.
Please note that delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Our operating hours are as per your local Pick n Pay store. In most areas we serve 07:00am-6:30pm Mon-Sat, and 07:00am-6:00pm on a Sunday.
However, in some areas we unfortunately close a little earlier.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & for the delay in response to your post.
Please note that delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Our operating hours are as per your local Pick n Pay store. In most areas we serve 07:00am-6:30pm Mon-Sat, and 07:00am-6:00pm on a Sunday.
However, in some areas we unfortunately close a little earlier.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Pick n Pay's reply05 Jun 2024, 11:39
Official
Hi Rodney,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & for the delay in response to your post.
Please note that delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Our operating hours are as per your local Pick n Pay store. In most areas we serve 07:00am-6:30pm Mon-Sat, and 07:00am-6:00pm on a Sunday.
However, in some areas we unfortunately close a little earlier.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & for the delay in response to your post.
Please note that delivery times are subject to store operating hours and other variables such as time of day and traffic conditions.
Our operating hours are as per your local Pick n Pay store. In most areas we serve 07:00am-6:30pm Mon-Sat, and 07:00am-6:00pm on a Sunday.
However, in some areas we unfortunately close a little earlier.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team