PNP ASAP Transactions on Credit Card

On Sunday 24 November a purchase went of my credit Card form PNP ASAP, I contacted their customer care " What a waste" to notify them something is wrong.

I supp**** them with all the details I Could, as it seems their App is malfunctioning.

Throughout the next week, there has been very similar and similar amounts taken off my account.

The lady from their support team rep**** on Monday 25 November wanting further and the same details already supp****.

This Monday 02 December 2024 I received a mail the query is closed with no resolution, I wrote back and said that it wasn't resolved. I then got an email back saying do a charge back for the amount.

I wrote back and said this wasn't just one amount and what is being done that this would not happen in the future. NO RESPONSE.

The app is definitely not secure, neither is your card details. Don't think for a second that PNP actually cares, they are so busy with rescue plans. I however doubt they will have customers left to rescue them.

Regards Coreen