PnP ASAP registration

I've tried on numerous occasions to use PnP ASAP with logging in (to maximise receiving smart shoppers points etc), but your system will not allow me to register.

When trying to register, it says my email address/ cellphone number is already in use.

When I log in - I get an email/ username password incorrect When I go to forgot password, it says my email is not registered on ASAP.

The problem exists for more than 2 years, which I normally just resort to using 6060. I've tried calling a couple of times, and no one can assist, i even logged calls on hello peter.com (I see 2021!!!). you really lost out on lots of revenue as I order almost daily on 6060.

I again put some courage together today to call your call centre for assistance, and guess what, the call dropped after verifying all my credentials. The operator never bothered calling back, despite having my cell phone number, which I verified. I will be surprised if this time I receive a reply to this query.

Is there a way that you can delete my ASAP profile, so that I can register again? It would be nice to return to shopping at PnP, if not, then I understand and will continue to shop at Checkers.