PNP ASAP -NOT

i placed and order on the ASAP app at 19.46PM last night knowing full well that i would receive my order this morning. my order was then processed and i was advised that it would be delivered between 10.00am and 10.30am this morning - no problem. the time past and no delivery i called customer service and was advised that the driver has been at my property and was not able to get in touch with me - i work from home and i can see out my front door if anybody enters the property and also i use my mobile for work purposes and have nit received any call. i then called back to the customer service team where the agent argued that my name is not my name and then suddenly my order has been cancelled. i reordered all my items as i was willing to wait for them but called the contact centre again to make sure that it has been processed ...they lady i spoke to assured me that i will have my good within 20 mins. 5 mins after getting off the call with her i recieve a notification saying that my items has been delivered sadly nothing has been delivered to my address which meant i needed to call the contact centre for the 4th time - i was told that the driver accidentally pressed the incorrect delivery address and item are going back to the store. i have requested that the order gets cancelled but it seems as though its going to be an issue getting my own money back let alone any sort of conmpensation for all the time i needed to take away from my own job . i am really disgusted in the service