PM
Phela M
1 reviews | Active since Mar 2014
13 Dec 2024, 17:38
PnP ASAP Missing Items
First time using PNP ASAP and there are missing items. I call the call centre which took forever to get through to and got the run around telling me it takes up to 48 hours to investigate and I will receive an email after they investigate my missing items!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
15 Dec 2024, 13:33Hi Phela,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Kindly note we have processed a refund of R27.98 for the missing items, this credit should reflect in your wallet immediately. You are welcome to use this credit on your next order, alternatively, you can request an EFT payout. (Should you need assistance requesting the EFT payout, do not hesitate to respond to this email; I will gladly assist.)
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Kindly note we have processed a refund of R27.98 for the missing items, this credit should reflect in your wallet immediately. You are welcome to use this credit on your next order, alternatively, you can request an EFT payout. (Should you need assistance requesting the EFT payout, do not hesitate to respond to this email; I will gladly assist.)
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply15 Dec 2024, 13:33
Official
Hi Phela,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Kindly note we have processed a refund of R27.98 for the missing items, this credit should reflect in your wallet immediately. You are welcome to use this credit on your next order, alternatively, you can request an EFT payout. (Should you need assistance requesting the EFT payout, do not hesitate to respond to this email; I will gladly assist.)
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Kindly note we have processed a refund of R27.98 for the missing items, this credit should reflect in your wallet immediately. You are welcome to use this credit on your next order, alternatively, you can request an EFT payout. (Should you need assistance requesting the EFT payout, do not hesitate to respond to this email; I will gladly assist.)
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
PM
Phela M's updateReviewer Update
15 Dec 2024, 16:15Good day,
The items were missed out by your company. Should I re order those items, who will pay for delivery?
The items were missed out by your company. Should I re order those items, who will pay for delivery?
PM
Phela M's update15 Dec 2024, 16:15
Reviewer Update
Good day,
The items were missed out by your company. Should I re order those items, who will pay for delivery?
The items were missed out by your company. Should I re order those items, who will pay for delivery?