sB
samantha B

1 reviews | Active since Jun 2020

21 May 2024, 18:00

Pnp asap can close doors their service and customer service is pathetic

Pnp asap service and customer service is pathetic.The communication is non existent even though customers call and follow up on the orders multiple times.I ordered at 14.49 today and paid for delivery and my goods over R400.After two hours I started calling and following up.The call centre line routes to PNP Phillip Nel park and you are sent from pillar to post.Your airtime runs out every time.They have your details they do not call back and the make promises that the driver will deliver shortly.Well Liezl,Lesego,Khama,Zintle and Tanya who all wasted my time and airtime it is now more than 3 hours going to the 4 th hour and I still do not have any indication of this order worth R400 plus will be delivered today.You are not good service providers and being a loyal asap client I will surely use another service provider who are more professional and delivers what they promises

0
Replies (0)