PNP ASAP BAD SERVICE

I have placed an order (***) with PnP ASAP on APP for delivery 27.07.23. Placed @ 13h16. (Remember payment out of bank the moment you complete order). I also placed an order with Checkers 60 at the same time (delivery within 20 minutes with NO issue). I checked on mail to see if PnP is on the way, while I am in the driveway. Mail confirmed on the way. Driver called @:13h39 to say he is in my driveway, I rep**** that I am in my driveway so he musy be at the wrong place. He asked rudely what is my address and what number. I SPELLED out to him in the same way I was treated. He cut me off. I called him back @ 13h40 and 13h41- no answer, only voicemail due to ignoring my callback). He called me again at 13h42, rudely again saying where am I, I responded back that I am in my driveway and that he must open his eyes and READ my address on the order. I mailed PnP ASAP with the bad customer service and told them to keep the product and refund my money. I will NO LONGER support PNP! Driver stopped @ 13h50. Very rude and I told him he behaves as a piece of toilet paper, keep the product and go away. I left him there. PNP called me 14h48 to ask if I am available for delivery. I said NO, keep the product and refund me. Have now sent mail 27.07.23 @ 13h47, 28.07.23 @ 09h17 and 28.07.23 @15h25. Received mail acknowledgment of them receiving my mail. FROM MAIL 1 TILL NOW (29.07.23 @ 11h49 ) NO RESPONSE! I will now stay away from ALL PNP SHOPS and rather shop at stores that VALUE CUSTOMERS.