PnP ASAP APP Pay back my money

Pay back my money. I ordered on the PnP bottles App 2 weeks ago and have not received my refund to date!! I have emailed and called the customer care line since last week and not even one response. To anyone looking to order on the ASAP app be aware that they will swindle you tell you they paid your money but it never reflects. The delivery was also horribly handled. The drivers are *********** and would rather return your goods to the store than to communicate with you appropriately. I will definitely not be ordering anything from the PnP bottles App