PnP are *****s

So today after almost a month of waiting for PnP to refund me my money after a horrid experience up until now nothing from PnP after they sent me a long apology in a PRIVATE response on this forum they now blatantly refusing to refund my money claiming and insisting that i have received the goods at HOME while i was AT WORK at the same time i must have the ability to TELEPORT without me knowing and of which i have confirmation of cancelation and notice of refund being processed via email and also i need to see where i signed for the recieved goods as they claim that i have so basically they are saying that i am a ***** and a *********/******* so now i have legal rights to take them to court for deformation thanks PnP