TP
Terushen P
1 reviews | Active since Dec 2013
28 Aug 2023, 10:57
PNP *********** and Usless.
*********** and Usless. Rather use checkers 60/60.
Offered free delivery. At checkout limit exceeded 2 items charged and not delivered. Out of stock items. When replacements selected, it is also out of stock! Credit to APP Wallet and not to the bank account used! OPTION to call someone / contact Not available on the APP. Only e-mail which you do not get responses.
No Suprise they are losing Market share in SA. Will not be using the APP or purchasing from PNP again.
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Replies (1)
Pick n Pay's replyOfficial
28 Aug 2023, 15:28Hello Terushen, Thank you for reaching out to the Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response. I am sorry for the service you received. Please help me with the below so I can escalate your complaint: UID (order number) : Preferred resolution:
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply28 Aug 2023, 15:28
Official
Hello Terushen, Thank you for reaching out to the Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response. I am sorry for the service you received. Please help me with the below so I can escalate your complaint: UID (order number) : Preferred resolution:
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Thank you in advance.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7 Call us on : *** Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved.
Kind Regards, The Pick n Pay Team
Best regards,