AH
Anrolette H
1 reviews | Active since Nov 2018
31 Mar 2020, 17:23
Please try and help ALL the elderly in SA in the current situation?
The Pick and Pay at Protea Glen Mall in Soweto, do not have any COVID notices up and the staff and security refused to help an elderly lady (71) when she enquired about the specified shopping time announced by P&P for the elderly. They told her that they are not doing the prescribed "elderly shopping hour" that the other Pick and Pay branches are doing and she must stand in the ridiculously long queues with everyone else.
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Pick n Pay's replyOfficial
01 Apr 2020, 07:52Good day Anrolette ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to yo and thank your for flagging this with us. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to yo and thank your for flagging this with us. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply01 Apr 2020, 07:52
Official
Good day Anrolette ,
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to yo and thank your for flagging this with us. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for any inconveniences caused to yo and thank your for flagging this with us. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team