Please take this make serious

Pick n Pay express BP garage Louis botha....the lady on cash desk doesn't care about customers she will be there counting money while customers are waiting on the queue and she does this every single day because I pass there every day so today I pass there to buy ice cream for my baby and I left her alone in the car then when am telling her to please assist me she said she was still busy I should wait I waiting like 5 minutes waiting for her to count money before she can help me she's so rude pitty I ddnt take her number but I took her picture she feels like she owns Pick n pay and she literally refused to sell me the ice cream...she's always slow on cash desk she doesn't care about customers at all she doesn't smile always moody has bad service ever .I left the store without paying for ice cream I took them with me because my baby wanted ice cream and she was refusing to sell for me so I had no choice but to take it without paying...I feel like she doesn't even care about the stock but I had no choice but to take the items without paying because I wanted the items .please look into the matter and am sure am not the only person she does this nonsense to.shes not professional at all.BP GARAGE PICK N PAY EXPRESS BAD SERVICE EVERY SINGLE DAY