LM
Lynette M
1 reviews | Active since Jan 2011
13 Jun 2019, 13:27
Please ensure RCS cancells my store card
You made a poor decision in picking RCS as your finance partner for the Pick and Pay store cards.
Please have my account cancelled. I cannot deal with that poor-excuse of a service provider. I called them and they said it could take up to 36 days to cancel the account (wow lovely turn around times)
Please let me know once you have selected a better finance partner, then I can apply for the card again.
Thanks
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Replies (1)
Pick n Pay's replyOfficial
14 Jun 2019, 12:48Good day Lynette
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, We are busy addressing this with the store card team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, We are busy addressing this with the store card team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Pick n Pay's reply14 Jun 2019, 12:48
Official
Good day Lynette
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, We are busy addressing this with the store card team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, We are busy addressing this with the store card team. Correspondence to your complaint will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team