sH
sayed H
1 reviews | Active since Mar 2009
28 Jan 2015, 08:23
Please don't sell old stock
I bought 2 plain doughnuts at the Pick n Pay bakery in Cavendish and was dissapointed and disgusted after I took a bite and discovered that it was stock from the day before that was simply resurryped and resold to the customers. It left a very bad taste and gave me a neausating feeling. I immediately took it back to a store manager, but he simply just took it back passed it on to a lady at a special counter without an apology and asked her to refund me. This lady was more apologetic than this manager and remarked when she put her nose to the packet that it cerainly smelled old. I don't think that I would like to buy from this bakery anytime soon.
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Replies (1)0
Replies (1)Pick n Pay's replyOfficial
28 Jan 2015, 13:42Hello ikey786,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply28 Jan 2015, 13:42
Official
Hello ikey786,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
