1 reviews | Active since May 2016
Place where old food gets to be sold
<p>To who it may concern,</p> <p> </p> <p>I am tired of buying food from your shop in Cavendish and then it being off.</p> <p> </p> <p>Milk never lasts untilt the best before date, chesse has always been frozen before I bought it. The last chunch tasted off.</p> <p> </p> <p>I bought bananas, and they were off on the inside even though the skin was perfect. </p> <p> </p> <p>Baught some soup celery and when I got home,the bottoms where all nasty and mushy.</p> <p> </p> <p>For some reason I cannot buy electricity from your store either....any other pnp, it fine, your...nope.</p> <p> </p> <p>The servious is bad too, always have to ask for help with the bilton tand and the cold meat stand, sometimes I wait so long that I have to leave because I've waiting for more than 5 minutes and my break is going to be over.</p> <p> </p> <p>Some things are great, they bakery and fresh hot food is uually amazing.</p> <p> </p> <p>Regard</p> <p> </p> <p>MIa</p>
Dear Mia McDonogh
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Dear Mia McDonogh
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Dear Marise Brown,
Apparently "in due course" is more than a month. Love the fact that you can not take 5 minutes of your time to get back to a customer.
Also good to know that nothing has changed in the last month. Milk still off before the best before date, still chesse that has been frozen, and still unable to buy electricity at your store. Also, still having to call people to get some service!!! and another thing to add...not having all your tills open when its rush hour!!!!
Regards
Mia McDonogh
Dear Marise Brown,
Apparently "in due course" is more than a month. Love the fact that you can not take 5 minutes of your time to get back to a customer.
Also good to know that nothing has changed in the last month. Milk still off before the best before date, still chesse that has been frozen, and still unable to buy electricity at your store. Also, still having to call people to get some service!!! and another thing to add...not having all your tills open when its rush hour!!!!
Regards
Mia McDonogh
Dear Mia McDonogh
I do apologise for no-one responding to your complaint.
I have re-escalated your complaint through to our Western Cape regional office ; you will receive feedback in due course.
Kind Regards
Marise Brown
Dear Mia McDonogh
I do apologise for no-one responding to your complaint.
I have re-escalated your complaint through to our Western Cape regional office ; you will receive feedback in due course.
Kind Regards
Marise Brown
So when someone doe get back to me a month and a half later, they insinuate that I was complaining about reduced to clear stuff...Do you really think that I am that much of a ****ing idiot?!
How dare you guys treat me with such disrespect?!?!?!?!?!
If I could change my star rating to 0 I would!!!!!!!!!!!!!!
So when someone doe get back to me a month and a half later, they insinuate that I was complaining about reduced to clear stuff...Do you really think that I am that much of a ****ing idiot?!
How dare you guys treat me with such disrespect?!?!?!?!?!
If I could change my star rating to 0 I would!!!!!!!!!!!!!!
Something better get done properly done soon!! Because I am really getting to the bottom of my patients!! I have NEVER been treated so poorly!!!
Something better get done properly done soon!! Because I am really getting to the bottom of my patients!! I have NEVER been treated so poorly!!!
I am STILL WAITING FOR MY SMART SHOPPER POINTS THAT I WAS PROMISED!!!!!!!!!!!!!!!!!!!!!!!!! Its been nearly a year!!!! I expect at least R1000 worth of point....
I am STILL WAITING FOR MY SMART SHOPPER POINTS THAT I WAS PROMISED!!!!!!!!!!!!!!!!!!!!!!!!! Its been nearly a year!!!! I expect at least R1000 worth of point....
Apparently I am going to have to write another review to get your attention again...sad is the way you deal with customers
Apparently I am going to have to write another review to get your attention again...sad is the way you deal with customers