1 reviews | Active since Mar 2015
****ed off
On Thursday the 12th March I went and bought a few things at the above shop, my stuff came to R128.36 I told the cashier to make it R200 and give me the change, I'm not sure what she done but she swiped my bank card for R70 then for R199.96 she gave me my change of R71, I called her supervisor and explained that she swiped my card twice, I was then told to wait till Monday and see if the R70 is reversed into my account, onTuesday 17th I went to my bank and asked for a bank statement whereby I could show that the money was still not in my account, I went back to the supervisor and she told me she needs to fax my statement to head office and they will call me, I am still waiting for a phone call
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
