LJ
Laurie J

1 reviews | Active since Nov 2018

29 Jun 2023, 10:38

PICP AND PAY ONLINE INCOMPETENCE

Pick and Pay Online offer a product at a specific price but at checkout the price is inflated. I receive a promo code from Pick and Pay via email but when I enter the code ( same day as the email ) I get the message " Invalid code ". I get no response to my mail sent to them and their Whatsapp contact is rather useless. How can one trust such a business ?

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Replies (1)
LJ
Laurie J's update29 Jun 2023, 17:02
Reviewer Update
I responded to Pick and Pay's message and received a further email from them.
My honest opinion is that their support staff do not have an inclination of what good, effective customer relations are. I am now more frustrated with Pick and Pay than before their response.