ZX
Zakithi X
1 reviews | Active since Dec 2020
22 Jul 2021, 18:00
Picky Pick ‘n Pay
PnP Ladysmith is always so unhelpful. This is the second time that I have conducted research on behalf of my university whereby I collect prices for data purposes. PnP has been the only shop that is reluctant to assist (mind you, I have been to Spar, Checkers/Shoprite, Boxer, convenient stores etc which have all been super helpful). It makes it awkward to support businesses that are so reluctant to support you for research data. I’d understand if I was asking for a lot but honestly, this isn’t that much and takes less than 5 minutes. Maybe next time around they’ll be helpful.
Helpful (0)
Replies (3)0
Replies (3)
Pick n Pay's replyOfficial
23 Jul 2021, 08:36Hi Zakithi,
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you and for the poor service experience.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you and for the poor service experience.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply23 Jul 2021, 08:36
Official
Hi Zakithi,
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you and for the poor service experience.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for your reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the inconveniences caused to you and for the poor service experience.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
ZX
Zakithi X's updateReviewer Update
27 Jul 2021, 08:14Dear PnP
Thank you for resolving the issue. I really appreciate how swiftly you assisted with my issue.
Thank you for resolving the issue. I really appreciate how swiftly you assisted with my issue.
ZX
Zakithi X's update27 Jul 2021, 08:14
Reviewer Update
Dear PnP
Thank you for resolving the issue. I really appreciate how swiftly you assisted with my issue.
Thank you for resolving the issue. I really appreciate how swiftly you assisted with my issue.
Pick n Pay's replyOfficial
28 Jul 2021, 11:35Hi Zakithi,
It is our pleasure.
It is our pleasure.
Best regards,
Pick n Pay's reply28 Jul 2021, 11:35
Official
Hi Zakithi,
It is our pleasure.
It is our pleasure.
Best regards,