JH
Jason H

1 reviews | Active since Apr 2020

12 Apr 2020, 10:03

Pick&Pay Morning Glen doesn't practice safe worker health behaviour

I was stopped at Pick&Pay Morning Glen this morning by their security guard who told me that I was not allowed to do "family shopping" with my 12 year old daughter. This was despite the fact that both my daughter and I had face masks and were prepared to subject ourselves to the mandatory hand sanitiser. This same security guard wasn't wearing any face mask but was telling us that we were the health threats in the store - really?!!! Last week, we had no issues shopping at the same venue. If Pick& Pay thought this was so important, why didn't they have they use their app or put a sign outside their store? I chose not to enter the store and took my business elsewhere in the same shopping centre where I could enter the store with daughter. Clean up your act P&& - your staff can spread the virus just as easily as anyone else. Issue your staff with PPE.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Apr 2020, 13:56
Official
Good day  Jason,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time.  Kind regards,
The Pick n Pay Team