GS
Gizela S
1 reviews | Active since Jul 2011
16 Sept 2019, 10:12
PicknPay's Empty Promises
The large PicknPay in Montana Pretoria has failed yet again to deliver on their marketing promises. Not ONCE has ANY marketing campaign there gone down without a glitch. Then they don't have any cards left and the kids have to cue with receipts at Customer Care and wait to be called (which obviously never happens). Now it's been a month after the latest casserole campaign ended and I'm still without so much as a free paper plate and forced to also wait for that call that will never come like a lovesick girl and the impossible crush. PicknPay you need to get your house in order and deliver on your promises. This is a MAJOR CPA 'no-no'.
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
16 Sept 2019, 12:48Good day Gizela,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply16 Sept 2019, 12:48
Official
Good day Gizela,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Best regards,