1 reviews | Active since Jul 2020
PicknPayasap.Get pointers from CheckersSixty
Pick n Pay asap! My good people.Dnt know if I should laugh or cry.How bad is Pick n Pay asap! I have been ordering from them for some time now,and out of all my orders,I can honestly count on one hand,how many was successfully delivered.The sad part is that they will have a product that is available on the app only to not have it delivered. And everytime you get charged when you re order.I ordered this morning at 07h15.According to the order tracker,it would have been delivered between 09h00 and 09h30 and then the time was changed to 11h00.After a call to the Support Centre it was supposed to be delivered after 13h30,and then 15h30.It is now 19h27,package still not delivered to my address,but delivered to a different address.The irony is that I ordered from Checkers Sixty60 at 08h00 this mrng.Order was delivered in 40 minutes with one missing item,followed up by a whattsapp from them,apologizing for not having the item,and rewarded me with a voucher.Really,maybe @Pick n Pay should take a few pointers from the competition. What a joke!!!
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap
We are busy addressing this complaint with our Online Management Team who will be in touch with you.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience via Asap
We are busy addressing this complaint with our Online Management Team who will be in touch with you.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,