BN
BG N
1 reviews | Active since Jun 2024
26 Feb 2025, 21:00
PicknPayASAP is useless
Pick and Pay ASAP is the worst online store on the planet. Twice they delivered rotten foods and when you complain all they do is give you "ticket numbers" and nothing else. I still have their useless ticket number *** and ticket number ***. Pick and Pay ASAP is useless
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Replies (1)
Pick n Pay's replyOfficial
28 Feb 2025, 06:19Hi Bongi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & product quality received.
The ASAP Management Team has attempted to reach you on ***, but the call routed to voicemail. They have however sent you email communication to ***.
In order for them to assist accordingly, kindly provide images of the items as well as the expiry date displayed on the package to enable them to proceed with an escalation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & product quality received.
The ASAP Management Team has attempted to reach you on ***, but the call routed to voicemail. They have however sent you email communication to ***.
In order for them to assist accordingly, kindly provide images of the items as well as the expiry date displayed on the package to enable them to proceed with an escalation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply28 Feb 2025, 06:19
Official
Hi Bongi,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & product quality received.
The ASAP Management Team has attempted to reach you on ***, but the call routed to voicemail. They have however sent you email communication to ***.
In order for them to assist accordingly, kindly provide images of the items as well as the expiry date displayed on the package to enable them to proceed with an escalation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor online shopping experience & product quality received.
The ASAP Management Team has attempted to reach you on ***, but the call routed to voicemail. They have however sent you email communication to ***.
In order for them to assist accordingly, kindly provide images of the items as well as the expiry date displayed on the package to enable them to proceed with an escalation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,