DF
Douw F
1 reviews | Active since Oct 2018
23 Oct 2018, 10:40
PicknPay Wonderpark is wonderful until you have to pay, then it takes ages
Pick n Pay Wonderpark
If i could give a zero i would
3 tills open excluding express only 2 takes cash and the one has been waiting for a price query for the 30min it took me to pay
Should it not be the most optimized point in the chain when the exchange of money should happen?
How they make a profit is beyond me...
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Replies (1)
Pick n Pay's replyOfficial
14 Nov 2018, 15:41Good day Douw,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Pick n Pay's reply14 Nov 2018, 15:41
Official
Good day Douw,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas