SB
Sarah B

1 reviews | Active since Jan 2018

12 Jan 2018, 14:56

PicknPay Ruined my Christmas

Had my very first Christmas in Jhb this year. My Mom be the super hero that she is, deciding to send me a gammon so I would at least have a little bit of home away from home. The Gammon never came and we have not heard a single thing from PicknPay. So i can officially say PicknPay ruined my Christmas....

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Jan 2018, 15:30
Official

Good day Sarah,

Thank you for taking the time to write to us and for choosing Pick n Pay.

Please accept our sincere apologies for the poor online service experience.

We have been advised that your complaint is being addressed with the online shopping team.

We thank you in advance for your patience and understanding.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas