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olivia van der Haar

1 reviews | Active since May 2014

09 Mar 2026, 09:56

Picknpay ROTTEN

Picknpay online shopping Kenilworth failed to process my refund of R40 000. They never called me. You don't have to call me for banking details. You were paid from that same account where the purchases were made. I never received the goods. Refund me. Shame on you.

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Mar 2026, 08:30
Official
 Hello  Olivia,
 
Thank you for your reaching out to Pick n Pay Customer Care team. 

We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.  Kindly note that you would be required to contact ASAP directly as they will be able to assist you. 📞 *** 📧 *** Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: 
 
WhatsApp: ***  Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00 
 
Kind Regards, 
The Pick and Pay Team 


 

Best regards,