Picknpay Qualisave Elsies River Halt Road, disgusting, rude, unprofessional managers (Pumeza Petei and Christina Sondag)

Bad, disgusting, disrespectful, no compassion for customers, no customer satisfaction, not very helpfull and most of all not professional at all as managers. Sies for the two managers in PicknPay Halt Road Elsies River. The one manager's name is Christina Sondag and the other one was Pumeza Petei. What are they doing in retail if they cannot assist customers with all of above I mentioned did they ever go for trainning. What they have done to an elderly lady was not a joke nor a laughing matter what they have done. The elderly lady also had a stroke and she asked me to assist her to go with her to PicknPay Halt Road. The elderly ladies smartshoppers card was block, I asked one of the Managers to assist the lady she (Christina Sondag) was looking at me and told me she can't help the lady her card is blocked and she must go to a big store, I told her but the lady was here yesterday and they told her to come back with her phone she then told me ask the other manager (Pumeza Petei) that was there and she in a very unprofessional tone of voice said no we can't assist her she must go. Then I told them okay just go and assist the lady cause she said you must phone RCS. Manager (Pumeza Petei) told the customer no they cannot phone the customer must phone them and if she phone they not there they won't answer. The customer told her to phone RCS she said no she must phone smart shopper and the more the customer is saying you must phone RCS manager Pumeza Petei say they not there and they don't answer. Then she (Pumeza Petei) told customer to come back tomorrow, the I wanted to ask her a question she said rude to me you keep your mouth cause it is not your card I camly ask her again can I ask you a question she did not say yes nor no and I asked her now why must the customer come back tomorrow she could not answer me. I could see in her body language she was lying to this customer I have 35 years retail experience and that is what I told her then she asked me from where and when lol. I then told the customer not to worry let's go knowing what I am going to do to help PicknPay's customer that was very frastrated. Then we pop in at the Chemist (ER Pharmacy) next to PicknPay, we went in and ask the Pharmacist (Gerald Leaner) if we could use his phone and explained what bad experience the customer had now and the custome told him they are rude. He (Gerald Leaner) with a smile and full of compassion for his customer handed his phone. The PicknPay dailed the number and got through to RCS the first time and explained what happend and the lady at RCS asked if she can speak to one of the managers and I went with the cordless phone and gave the phone to Pumeza don't know what they talk but when she spoke to the lady she was lying to her and I shook my head and she while busy with the lady of RCS shouting at me mam I am busy on the phone she Pumeza Petei showed me there also how unprofessional she is. The customer had to walk down to that PicknPay 4 times. That two managers (Pumeza Petei and Christina Sondag) don't belong in retail they must remember no customers no pay. I was told when working in retail to always be polite to customers even how wrong the customer is I must still assist the customer and try to assist the customer cause the customer's money pay our salary. And to satify that customer until the customer is happy and myself. PicknPay Qualisave Halt Road Elsies River don't even deserve one star. That two managers don't belong in that shop nor in retail that job is not their passion if it was they would have not been so rude to an elderly lady on a walking stick sies to PicknPay Qualisave Elsies River two managers. I am going to the media and it will be viral as well. Sies Sies Sies!!!!!!!!