HR
H R
1 reviews | Active since Jun 2011
13 Sept 2021, 08:38
PicknPay KZN stores lack of customer care
Went into the store over a week ago and purchased a piece of cheese. Got home and the cheese is moulding. Expiry date Reflects 13 Sept 2021. Call PicknPay and spk to a manager and he hesitantly says he will correct the situation. That was the last time I heard from him. followed up on Sat with a call and friendly lady advised that she will get him to call me back and still no call back. Issue is not the cheese. Issue is the attitude towards customer service from PicknPay stores in KZN. This is the second store in KZN that I have experience a total lack of care for customer service from Pick n Pay and really hope it will be addressed and looked into.
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H R's updateReviewer Update
13 Sept 2021, 09:35I have already spoken to the store manager, his name is Marcus. Pls refer to him without engaging me to waste anymore time on this nonsense. The store has old stock in the fridge and have false expiry dates on it. Surely this should be a concern to head office as well.
Malvern store queensburgh
Malvern store queensburgh
HR
H R's update13 Sept 2021, 09:35
Reviewer Update
I have already spoken to the store manager, his name is Marcus. Pls refer to him without engaging me to waste anymore time on this nonsense. The store has old stock in the fridge and have false expiry dates on it. Surely this should be a concern to head office as well.
Malvern store queensburgh
Malvern store queensburgh