HL
Hilmary L
1 reviews | Active since Nov 2020
22 May 2024, 09:30
PicknPay Knysna
Picknpay!! Please explain to me why the order I placed on ASAP Knysna, yesterday at 4 is still not here. Last night we had to be without water and this morning my kids went to school without their school snacks and most importantly BREAD!!!!
I ordered essentials that I needed yesterday. Today is a new day.
It is almost 10:00. Where is my order?? No wonder your shop has been smelling like dead rats for months!!! There’s no order there!!!!!!
This is insane.
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Pick n Pay's replyOfficial
22 May 2024, 15:05Good Day Hilmary, Thank you for getting in touch with Customer Care Team. Please accept our apologies for the inconveniences caused to you.
Kindly be advised that on 21/05/2024 our stores were experiencing technical issues, however this problem was resolved not too long after.
According to our system, your order ***6 was successfully delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Kindly be advised that on 21/05/2024 our stores were experiencing technical issues, however this problem was resolved not too long after.
According to our system, your order ***6 was successfully delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply22 May 2024, 15:05
Official
Good Day Hilmary, Thank you for getting in touch with Customer Care Team. Please accept our apologies for the inconveniences caused to you.
Kindly be advised that on 21/05/2024 our stores were experiencing technical issues, however this problem was resolved not too long after.
According to our system, your order ***6 was successfully delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Kindly be advised that on 21/05/2024 our stores were experiencing technical issues, however this problem was resolved not too long after.
According to our system, your order ***6 was successfully delivered.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,