SL
Sundeer L

1 reviews | Active since Feb 2019

26 Feb 2019, 15:24

Picknpay Credit card

Tried using my Picknpay Smart shopper credit card at 4 different Picknpay stores only for it to constantly be declined even with a positive balance. I was told to get a new card and update details which I've done but the issue is still not resolved. Call centre keeps making me hold or cut the call on me.

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 Feb 2019, 13:20
Official
 Good day  Sundeer,

Thank you for taking the time to address your concerns with us.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Pick n Pay Team