1 reviews | Active since Oct 2022
PicknPay ASAP Worse home delivery service
Place order 2 days in a row, PicknPay Nortmead assigned for my area for ASAP. 2 Day of the most *********** service. First delivery Bags has stickers showing 3 bags, 2 bags only came. Tried calling the store, emailing, eventually after 1 and half days, you get a response to state , we apologise, you will be credited. Would have been faster to get the delivery. Placed 2nd order with the goods not delivered again at 13.45pm, get a call at 15.33pm from the store asking if the driver has arrived, when I responded in the negative, person from PicknPay says we will follow up and driver will be there in 25 minutes. Phoned the call centre, waited a further 5 minutes, lady picked up , and put the phone down again. If there was a negative rating, it would be for the PicknPay ASAP service. Taking your money is faster than getting your order. Email and trying to call only gets you more frustrated. And the response you will probably get from PicknPay will be automated responses to all complaints. At least Woolworths has started to provide a dash service as well. Hats off to 60/60 Checkers for being the best
