JM
Jackie M

1 reviews | Active since Feb 2022

16 Feb 2026, 08:24

Picknpay ASAP ****MERS of note

Picknpay ASAP is a ****. I bought a few items and only noticed the price difference after I have already paid. When I return those items to the store, I was told that they don't take back the staff already paid for and delivered. They cite hygienic reasons and they don't take perishable items. I asked them if Dosmetos is a perishable item, they said yes. What happens to my rights as a consumer. No wonder Picknpay stores are closing down. I wish all of them can close down. They have lost another customer.

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Replies (2)
JM
Jackie M's update13 Feb 2026, 19:22
Reviewer Update
Online Shopping Returns

A customer has a general right to return goods within 14 (fourteen) days after delivery, without penalty, should the product be unsatisfactory,

Refunds will be finalised within 7 (seven) business days.

JM
Jackie M's update13 Feb 2026, 19:32
Reviewer Update
Your staff online and at the store blatantly refused to assist. You are no different to a Pakistani ****a shop in the location. To say your business practices and service are pathetic, is an understatement. I hope and pray that all your stores in the location close down. You have lost another customer and believe you me people are going to be made aware of this **** that you are running. Is this treatment given to only black people at the location? We are so inferior to an extent that your so called policies don't apply to us