LD
Lungile D

1 reviews | Active since Jul 2015

13 Jan 2023, 14:16

PicknPay ASAP is CR*P.

I am appalled at the service one receives on the ASAP App. It is the 10th day that I am waiting for my refund. I have had to use money not allocated for groceries because Pick n Pay has failed to process refund. How can this company sit on my money for so long? It is the beginning of a school year and budgets have been set. What a horrible inconvenience and they do not bother to respond to emails.

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Replies (2)
LD
Lungile D's update16 Jan 2023, 19:42
Reviewer Update
UID (order number) : ***Customers name: Lungile Dipa Contact number: ***Date order was placed: 2 January 2023Reason for call: Eft RefundPreferred resolution: I want my money back into my account as in yesterday or a voucher. It's disgusting that you have so many complaints and your flimsy excuse of having high volumes proves your incompetence. How dare you think it's okay to keep people's money? You will never get me or my families business ever again. Checkers is doing a hell lot better than you. Yessessss. You should be frikken embarrassed.
LD
Lungile D's update18 Jan 2023, 13:33
Reviewer Update
I am still waiting for my refund or a voucher for the same amount or I am going to open a case of theft. You just are not doing enough to rectify. I will gather others who have been sitting waiting for refunds for months.