PICKNPAY ASAP APP (FRUSTRATING)

The PICKNPAY ASAP app has been a terrible experience for me. I placed an order 24 hours ago, and it still hasn't been delivered. I've reached out to their customer service via email but received no response. I also left a voicemail, but that hasn't yielded any results either. When I contacted the call center, the agent merely offered a standard apology for the inconvenience, and I'm left without my groceries. This is the second time this has happened to me, and it's incredibly frustrating.