SH
Sue H
1 reviews | Active since Nov 2015
28 Mar 2021, 14:15
Pickn Pay below par
Pick n Pay Summerstrand Village. Sunday midday at the end of the month and only 4 tills open. The store is buzzing with students and other shoppers. But the management has no worry to enable safe shopping in Covid times. The queues at the 4 tills are at least 7 or 8 people long, and the wait has been 15 minutes already. I am still 3 customers from the front. Only lip service is being paid to Covid protocols.
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Replies (2)
Pick n Pay's replyOfficial
29 Mar 2021, 13:28Good morning Sue,
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at the Summer strand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team and feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at the Summer strand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team and feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply29 Mar 2021, 13:28
Official
Good morning Sue,
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at the Summer strand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team and feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at the Summer strand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team and feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Best regards,
Pick n Pay's replyOfficial
29 Mar 2021, 13:28Good morning Sue,
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at our Summerstrand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team to ensure that all Covid-19 protocols are being executed. Feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at our Summerstrand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team to ensure that all Covid-19 protocols are being executed. Feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply29 Mar 2021, 13:28
Official
Good morning Sue,
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at our Summerstrand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team to ensure that all Covid-19 protocols are being executed. Feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Thank you for taking the time to address your concern with us.
Thank you for bringing this to our attention. We apologize for the poor and inefficient customer service you've received at our Summerstrand Village branch and for any inconvenience caused to you.
Rest assured we will be addressing this with our management team to ensure that all Covid-19 protocols are being executed. Feedback will be provided to you soonest.
We value you as a Pick n Pay customer and always aim to improve in all aspects to ensure that our customers receive quality and efficient service.
Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Sunday 08:00 - 17:00 Our Contact number is **********or Chat to us on **********
Kind regards, The Pick n Pay Team
Best regards,