PICK'N PAY ASAP POOR SERVICE

Pick'n pay has offered me a tedious service. I ordered food at 10:47, 3 hours later I have not received my food. At 12hr30 I was told the driver is picking up the order, an hour later the food still has not arrived. They have no option to cancel the order on their app. I have already called the call centre serveral times and the driver is still supposedly at the shop. This is such a horrible service. They keep changing their ETA, the driver's number does not go through. Please call and assist on this query. I am no longer interested in the food and my money better be returned soon and not take long like the order.