KM
Keshia M
1 reviews | Active since Aug 2019
07 Sept 2019, 14:00
Picked pocket
My aunty's phone was ****** yesterday in Pick N Pay. When she asked security to check the cameras, the security told her to come back 2 hours later... One of the consultants at cell c Longbeach then tracked the phone which showed that the phone was still in the mall....
This morning the store manager of cell c Longbeach approached the manager, he then said that my aunty must make a case before they can check the cameras.. I mean that's outrageous
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Pick n Pay's replyOfficial
09 Sept 2019, 11:58Good day Keshia
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management & the stores regional team to address. Correspondence will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management & the stores regional team to address. Correspondence will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply09 Sept 2019, 11:58
Official
Good day Keshia
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management & the stores regional team to address. Correspondence will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.
We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management & the stores regional team to address. Correspondence will be done via this team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,
Pick n Pay Team
Best regards,