1 reviews | Active since Apr 2018
Pick & Pay's poor pancakes, even worse customer service!
I bought “filled” pancakes from Pick & Pay and was absolutely discussed with the quality as there was not even a teas**** full of filling in each pancake. I addressed the issue (with pictures) on Pick & Pay’s Facebook page but after a week no attention has been given to my complaint. I have send all the required information that they have asked for, but they just don’t care. It seems that it is not only their pancakes that in lacking in quality!!!
Good day Tina-Marie Nelson,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
Our Corporate Brands Team is busy addressing this with the supplier you new ref number is ***.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Good day Tina-Marie Nelson,
Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
Our Corporate Brands Team is busy addressing this with the supplier you new ref number is ***.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team