Pick & Pay Waverley poor service and bad attitude of the Manager Pierre

<p>I went to your store yesterday the 28th of February at about 13h50 to purchase a toaster that was on your promotional flyer. I couldnt find any stock on the floor i took a similar product with me to the check out counter. Here we had to wait as first a supervisor was called and went to look in the store room for stock. The supervisor returned saying there is no stock, i asked to see the manager. We had to wait again as they went looking for a manager, in total we now had been waiting for 15 minutes. When the manager arrived Pierre i asked if he can do the toaster that i took priced at R199,99 as they dont have stock of the promotional item at R129,99. His answer was no he can offer a raincheck, i said this was unacceptable to me as i came to the store specifically to buy the toaster. He said that he cant help me as he doesnt have stock and not sure if he will get stock. His behaviour was to say the least very unpleasant and rude. Now is this Pick & Pay policy to treat customers with disrespect?</p>