FU
Frikkie U
1 reviews | Active since Mar 2013
05 Dec 2019, 12:38
Pick & pay reluctant to fix scanning error.
Please check your slip after purchasing their current special for 2x Coke Zero/light for R25 rand. The computer scans it as R30 end then deducts R4 for the special. You end up paying R26. R1 does not seam to matter much, but imagine what they are coining if they catch every person buying this. I have already complained 4 times about it, yet they are reluctant to fix the error.
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
05 Dec 2019, 14:45Good day Frederick ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply05 Dec 2019, 14:45
Official
Good day Frederick ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
FU
Frikkie U's updateReviewer Update
20 Jan 2020, 06:46It seems that you view it in such a serious light that nobody took the time to address it as it is still happening. On Sunday 2020/01/19 Pepsie Cola was R16.99 on the shelf, but on the bill it was 18.99.
FU
Frikkie U's update20 Jan 2020, 06:46
Reviewer Update
It seems that you view it in such a serious light that nobody took the time to address it as it is still happening. On Sunday 2020/01/19 Pepsie Cola was R16.99 on the shelf, but on the bill it was 18.99.