1 reviews | Active since Jul 2017

23 Jan 2018, 07:57

Pick & Pay regularly overcharge at paypoint!

Very frequently Pick & Pay retail store charges more for items to what the item is marked down for!

I bought sausage rolls on 20.01.18 from Pick & Pay family store, Kilburn, Horison, Roodepoort. It was marked down R69.99 but when I paid at the paypoint I was charged R74,99. After a long period in which they verified the marked down price they refunded me with the R5.00 I was overcharged with.

I explained to the manager many other customers do not even check their till slips as I have done and was actually ****** of R5.00. He rep**** it is the head office which changes prices and it is not their responsibility!

I feel every P&P retail store should at least reward a customer for pointing this ******* activity out to them.

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Jan 2018, 09:45
Official

Good day Corrie,

Thank you for taking the time to write to us.

Kindly note that we are addressing your concerns with our Management team. and will revert with feedback.

Please accept our sincerest apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen