Pick & Pay ONLINE unprofessional & dishonest.

1) They delivered my previous order a day late (this is the second time now); 2) They still ow me a refund or a 5th box from the Ambolt Tool Box Set Of 5 at R99 of wich they only delivered 4; 3) They had the ridiculous amounts of R55,990.99 at the PnP Butchery Frozen Chicken Thighs AND Drumsticks - which, of course, the payment would not go through & I have to pay the cost!; 4) They have NEVER sent me ALL the products that I have ordered, not even close; 5) They have previously charged me double for the same order - for which I had to pay the bank charges & had zero funds for weeks! 6) When I complained, again, about all this, Sumaya Dawson phoned me & promised me that I would not have to pay R60 delivery, but they charged me for it anyway, plus overcharged me for my order. 7) They have also often sent me the wrong products & then refused to exchanged them for what I actually ordered or delayed for so long that I gave up. 8) They have sent me products without their packaging & instructions, or in torn & damaged packaging. 9) Etc. etc. etc.

Now, despite numerous e-mails, no one would respond & I am still owed R60 delivery & a refund for or a 5th box from the Ambolt Tool Box Set Of 5 at R99 they sent only 4. This is an on-going battle for years. I am disabled and have no other choice, but to use them, otherwise I would have chucked them long ago.

There are no proper words for their level of incompotence!