PICK PAY ONLINE SERVICE SUCKS!! REMOVE THIS SERVICE

So I gave Pick and Pay online another chance!! Eish confirmed if I complain about PNP online service again then I am allowing this low quality service!! Let me paint the story…

We have family in Cape Town and wanted to spoil them with nice chocs and pickle fish treats for the upcoming Easter Weekend .. So last night ( 04 April) ordered on PNP ASAP paid the bill and all set delivery due 05 April before 10h30 …… The 05 April before 08h00 on my way to work , I get a notification PNP is out of stock … No pickle fish , no cadburg Slabs only chocs which costs R29.. So here is my problem 1 I could not cancel on the app the order of R29 of which I need to pay R35 for delivery- The app doesn’t give me the option. Seriously why would I order something of R29 for delivery? 2 When they send notification they out of stock .. I HAD 10 MINUTES TO CHOOSE SUBSTITUTES I am driving at the time!!! 3 Now I have a credit and when I opt for refund… ITS GONNA TAKE 5-10 DAYS BEFORE I GET MY MONEY You can go and ask CHECKERS how this works .. When you order from them immediately they ask for substitutes. When you took my money the order was confirmed and I paid for it. You took my money immediately now I have to wait!!!! SHUTDOWN THIS SERVICE IMMEDIATELY YOUR ONLINE SERVICE SUCKS BIGTIME. NEVER USING PICK AND PAY ONLINE AGAIN!!!