lR
logan R
1 reviews | Active since Sept 2013
17 Feb 2022, 14:47
Pick & Pay just don't care anymore.
Complained on this media( hello Peter) about Pick and Pay Hyper by the sea, on the 4 Feb 2022 and also used Pick & Pays own complaints line ("Thank you for contacting the Pick 'n Pay call centre, your call with reference *** No delivery after payment" ), Today is the 17 Feb 2022 and still not even 1 call from the store or their head office, just sad as to how important customers are to pick and pay , Guess customer service is not important to Pick and Pay
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Replies (1)lR
After many attempts after complaining, to get some one from head office or the store to contact me The customer liaison offer from pick and pay hyper by the sea ,calls me today and all she had to say they we Sorry. She didn't even know the full story of the complaint but said sorry and wanted to know if I still wanted to buy the fridge .Didn't offer me any sort of compensation for the Hassel I went through. WoW, so she is sorry and case closed , Thanks pick n pay , you guys really show how professional you guys are with customer service
logan R's updateReviewer Update
17 Feb 2022, 17:37After many attempts after complaining, to get some one from head office or the store to contact me The customer liaison offer from pick and pay hyper by the sea ,calls me today and all she had to say they we Sorry. She didn't even know the full story of the complaint but said sorry and wanted to know if I still wanted to buy the fridge .Didn't offer me any sort of compensation for the Hassel I went through. WoW, so she is sorry and case closed , Thanks pick n pay , you guys really show how professional you guys are with customer service
lR
logan R's update17 Feb 2022, 17:37
Reviewer Update
After many attempts after complaining, to get some one from head office or the store to contact me The customer liaison offer from pick and pay hyper by the sea ,calls me today and all she had to say they we Sorry. She didn't even know the full story of the complaint but said sorry and wanted to know if I still wanted to buy the fridge .Didn't offer me any sort of compensation for the Hassel I went through. WoW, so she is sorry and case closed , Thanks pick n pay , you guys really show how professional you guys are with customer service