LJvR
Lindie Janse van Rensburg
1 reviews | Active since Jan 2010
10 Mar 2016, 13:27
Pick & Pay ignore client complaints
On 04 March I lodged a complaint on the Pick & Pay website. Until today 10 March I have not received any reply from Pick & Pay. <br> <br> Why do Pick Pay have a website where you can log complaints if they choose to just ignore their customers?
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Replies (1)
Pick n Pay's replyOfficial
10 Mar 2016, 13:49Hello LindieJVR,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for the delay in responding to your e-mail - we have experienced some difficulties with this system.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for the delay in responding to your e-mail - we have experienced some difficulties with this system.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply10 Mar 2016, 13:49
Official
Hello LindieJVR,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for the delay in responding to your e-mail - we have experienced some difficulties with this system.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for the delay in responding to your e-mail - we have experienced some difficulties with this system.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***